Introduction
WizeBulk (we) attach great importance to the protection of your Personal Data and undertake to ensure that your Personal Data is processed in strict compliance with the Applicable Laws and Regulations on Personal Data Protection as defined in Article 2 Definition of our Privacy Policy.
This WizeBulk’s Privacy Policy explains how WizeBulk processes and protects the customers and suppliers (you) Personal Data.
Our Privacy Policy will enable you to better understand how your Personal Data is processed, as well as the means available to you to exercise your rights under Applicable Laws and Regulations on Personal Data Protection.
This Privacy Policy is applicable to all processing of Personal Data implemented by WizeBulk in providing its services through the WizeBulk’s platform and its website.
WizeBulk takes the protection of your Personal Data very seriously. We are used to secure our process and databases, and we protect your data in the same way we protect ours. Our awareness of these matters makes us a reliable partner for the security and confidentiality of your data. We know that in the digital area, processing the data you entrust us with is crucial to fulfill our duty to provide you with the best services and to help you make the best decisions.
Please note that we act as service provider and Data processor of the Supplier, and we do not process your data and Personal data on the WizeBulk’s Platform for our own purposes. All the data on the WizeBulk’s Platform is the property of the Supplier and of the Customer.
Definitions
Applicable Laws and Regulations on Personal Data Protection means the Regulation EU 2016/679 of 27 April 2016 on the protection of natural persons with regard to the Processing of Personal Data and on the free movement of such data and any local law supplementing it (“GDPR”); the Directive 2002/58/EC of 12 July 2002 concerning the Processing of Personal Data and the protection of privacy in the electronic communications and any local law supplementing it (“ePrivacy”), each as updated from time to time, and all derived and related laws and regulations, including for national when applicable.
WizeBulk means a French simplified joint-stock company with a single shareholder (“société par actions simplifiée à associé unique”) with a capital of 10 000,00 euros, incorporated and registered in R.C.S of Bordeaux (FRANCE) with company number 913808879, whose registered office is at 9 Rue de Condé 33000 Bordeaux – France. WizeBulk provides to Customers and Suppliers the WizeBulk’s Platform.
Customer means customers of a Supplier in the dry bulk shipping industry.
Supplier means the company which supplies a service in the dry bulk shipping industry to a Customer.
WizeBulk’s platform means the digital platform on which Customers and Suppliers may have access to the information about their shipments, contracts, invoices, markets updates and emissions reports.
Introduction
Who are Data controllers and Data processors?
WizeBulk act as:
- Data controller for Personal Data processed within the scope of our own data Processing activities (see section 4 below)
- Data processor for Personal Data entrusted to us by Suppliers and Customers (for instance: information about shipment, invoices, sustainability, contracts). When we act as Data processor, we process the data upon the documented instructions and guidelines of the Data controller always with respect to Applicable Laws and Regulations on Personal Data Protection.
Our compliance with general principles of Applicable Laws and Regulations on Personal Data Protection
- Lawfully, fairly and in a transparent manner in relation with the Data subject;
- For specified, explicit, legitimate purposes and not further processed in a manner that is incompatible with those purposes (except if it is in accordance with article 89(1) of the GDPR;
- Adequate, relevant, and limited to what is necessary in relation to the purposes for which these data are processed;Accurate and where necessary, kept up to date;
- Kept in a form which permit identification of Data subjects for no longer than necessary for the purposes for which Personal data are processed;
- In a manner, that ensures appropriate security of the Personal Data;
- In compliance with the principles of privacy by design and by default in terms of tools, products, applications of services.
Information about our processing activities as Data controller: purposes of Processing, Personal Data processed, legal basis and retention period
Purposes
Personal Data
Legal basis
Retention period
Improvement of our website and of the WizeBulk’s Platform and production of internal statistics
Identity and content of the request if necessary and if the improvement is related to an user query
Legitimate interest of Wizebulk
Duration of improvement
The use of cookies
Token
Consent of the users when it is required by the Applicable Laws and Regulations on Personal Data Protection. When the consent of the users is not necessary, the Processing may take place on the basis of the legitimate interest of WizeBulk in order to improve the navigation of the website or the use of the WizeBulk’s Platform.
Retention period according to French law
Sending of emails relating to improvements and updates of the WizeBulk’s Platform
Contact details
Legitimate interest of Wizebulk
As long as the user has an active account except opposition from your part
Management of Accounts creation and maintenance
Identity, contact details, position, photo
Performance of the contract with the Supplier
As long as the user has an active account
Processing of your feedbacks on the bugs encountered or on the suggestions to make to improve the WizeBulk’s Platform
Identity if necessary
Legitimate interest of Wizebulk
Until the final processing of your feedback or the bug
Contract management with Supplier
Identity and contact details of the Personnel in charge of the performance of the contract
Performance of the contract with the Supplier
Contract duration and then 5 years after the end of the relationship
Management of our back-office used to administer our systems
Identity, contact details, position
Legitimate interest of Wizebulk
As long as the user has an active account
Provision of requested technical assistance or support
Identity, contact details, if necessary, summary of your request
Legitimate interest of Wizebulk
Time required to respond to your request for information or support
How do we share your Personal data with and why?
In any case, we are being vigilant to ensure the confidentiality of the data sharing and we also ensure that our providers present sufficient guarantees before sharing with us the data.
How can you control the processing activities we do on your Personal data?
- You can request access to your Personal data
- Your can ask for the correction and the deletion of your Personal data
- You can object to the processing of your Personal data based on legitimate interests and for commercial prospecting purposes
- You can suspend the use of your Personal dataYou can withdraw your consent at any time
- You have rights against an automated decisionYou can request the portability of part of your Personal data
- You can lodge a complaint to the competent Supervisory authority
If you which to exercise the rights listed above, please contact us:
- At our office: WizeBulk, 9 Rue de Condé 33000 Bordeaux
- Or by email: contact@wizebulk.com
How do we protect your Personal data?
- The pseudonymisation and encryption of Personal Data;
- The ability to ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and services;
- The ability to restore the availability and access to Personal Data in a timely manner in the event of a physical or technical incident;
- A process for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures for ensuring the security of the Processing.
Cross border data transfers
The cross-border data transfer shall be conditioned to on any export being carried out (i) on the terms of appropriate safeguards (for instance the EU standard clauses on the transfer of Personal Data in their latest version in force and according to the module applicable to the Personal Data transfer), or based on as adequacy decision.
Evolution of this Privacy Policy
The version that prevails is the one accessible online on our website. You therefore must refer to the version available online at the time of your access and use our website or the WizeBulk’s Platform.
However, the Personal data will always be processed in accordance with the current applicable Privacy Policy at the time of their collection, unless otherwise permitted by law.